Change is Coming: Telephone System

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Following on from our patient survey last month, 79% of our patients said they would opt for a call back if they rang the surgery for an appointment to discuss an ongoing problem and the line was busy.
 
We are pleased to announce that this function will be available from today, Wednesday 22nd November. Instead of waiting on the line for your call to be answered, simply select the call back option and we will call you back within 24 hours to discuss your problem.
 
Please note that the call back facility is only suitable for patients wishing to make an appointment for an ongoing problem. Please do not use this facility if you feel that you need a same day appointment.