Contact details
Call us: 01246 748000
Lines open 8am to 6pm
Contact us online:
https://anima.thirdparty.nhs.uk/green/o/s459nrroy
You can make online requests on Anima from 7am to 6.30pm, Monday to Friday:
- 7am to 4pm – for all medical and admin requests
- 4pm to 6.30pm – for admin and routine medical requests only.
You can use Anima for:
- Requesting medical help, such as a GP appointment
- Sick notes
- Admin queries
- Referrals or follow-up questions.
We respond within working hours, 8am to 6.30pm Monday to Friday, and we aim to respond as soon as possible.
How to get here
You can plan how to get here on this useful service Traveline.
Once a month the Practice is closed for an afternoon of training, this is called a QUEST session. These are important opportunities for staff training and are fully supported by the Integrated Care Board (ICB). Training is for all staff members and covers clinical and non-clinical topics. On a QUEST day all the practice buildings and telephone lines will close at 1pm.
Scheduled QUEST dates for 2026 are as follows:
- 7 January
- 11 February
- 11 March
Our practices will be closed on the following dates unless otherwise stated. Any prebooked routine appointments scheduled to happen during these times as part of our Enhanced Access will go ahead as planned.
1 January – New Year’s Day
3 April – Good Friday
6 April – Easter Monday
4 May – Early May Bank Holiday
25 May – Spring Bank Holiday
31 August – Summer Bank Holiday
25 December – Christmas Day
28 December – Boxing Day (substitute day)
If you need medical help now, use NHS 111 online or call 111.NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Please see our feedback page.
Please use the postcode checker map below to see if you live within the practice boundary.